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delivery info page graphic_edited.png

Delivery information

 

Why do Permabond no longer deliver to the EU & Rest of World?
 

Significant increases in shipping costs and recent VAT changes, have made shipping small quantities of adhesive overseas, uneconomic for our customers, particularly for some of our products which are classed as hazardous for transport. We have therefore, taken the difficult decision to suspend shipments to the EU and ROW via our webshop, instead referring our customers to local distributors who will be able to supply our products more economically and efficiently. Contact Permabond for details of your nearest distributor here.

Why do Permabond no longer deliver to remote areas and islands of the UK?
 

Permabond will deliver to the following locations:
 *Isle of Wight

 *Channel Islands (Jersey & Guernsey)

 *Scilly Isles

 *Isle of Man

 *Inner Hebrides

 *Outer Hebrides

 *Shetland Isles

 *Orkney Isles

 *Scotland - remote areas

... but shipping complexities mean that we will need to get quotes from couriers on an
order-by-order basis. Please call our Customer Service Team here 
    or email them from here
They will be able to take your order over the phone, get a quote for the shipping and process your payment with an accurate shipping charge.

How can I save my delivery address and bank details for future purchases?
 

Click "Shop Log in" in the middle, at the top of the home page. This will take you to a black screen asking you to log in. If you have not done this before, under the words "Log In", click on: "sign up" in blue.

 

This will take you to a virtually identical screen where you can enter your email and create a password for your profile, then click on the button at the bottom: "sign up".

 

We will receive an email to process your request – please note that if you are signing up outside of normal office hours, your request will be processed on the next available working day.

 

Can I use a UK based Freight Forwarder?

If delivering to a UK mainland based freight forwarder, for onward shipment, the customer assumes responsibility for all order tracking, customs charges and tariffs relating to the onward shipment.